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How Do I Know if My Organization is Using Office 365 for Email?

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How Do I Know if My Organization is Using Office 365 for Email?

I seem to be getting asked this question a lot the last few days.  While BVSTools doesn't keep track of the email systems our customers use, I am putting together this simple list of things to check to see if you're using Office 365 for sending emails from your IBM i.

In each of these you will be looking for a setting for the mail router that looks like smtp.office365.com, outlook.com, or something similar specified on the Mail Router (MAILRTR) parameter.

The other options would be if you are using configuration files, the value specified for "mail_router" JSON value would be similar to the above.  You know you are using a configuration file if the value for Configuration File (CONFIG) is something other than *NONE (yes, even the value of *DFT means you are using  a config file).

The last option would be if you're using the IBM SMTP server for the actual mail deliver and not using MAILTOOL Plus.

If you're still not sure after going through these steps, contact us and let us know what you found for any of these values running the tests below.

  1. Check the programs that call MAILTOOL and the values of the Mail Router (MAILRTR) and Configuration File (CONFIG) parameters for something other than *NONE.

  2. Check the default values of Mail Router (MAILRTR) and Configuration File (CONFIG) of the MAILTOOL command by prompting the MAILTOOL command and seeing what the default values are for both of these parameters.

  3. If you find a value for the CONFIG parameter other than *NONE, check the config file for the mail_router value to see what you are using to send emails. 
    Note: If you find a value of *DFT the CONFIG parameter the actual config file will be /bvstools/mailtool/config/defaults.json.  If a full path to a file is specified, that is the file you are using.

  4. Finally, if you are NOT using MAILTOOL Plus and just using the base MAILTOOL product and the IBM SMTP server for the email delivery, check the system SMTP settings using the Change SMTP Attributes (CHGSMTPA) command and look at the values for Forwarding mailhub server (FWDHUBSVR) and/or Mail router (MAILROUTER) settings.

Last edited 08/27/2025 at 15:15:33




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