bvstone
Converting a Job Log to a PDF For Support
Posted:
11/22/2024, 11:41:27
I have a lot of customers asking for support and when I ask for a job log, they don't seem to know how to be create one in text or PDF format to send.
Here are simple instructions on creating a PDF file from your job log for support with BVSTools or any vendor.
1. DSPJOBLOG using the *PRINT option for output.
DSPJOBLOG OUTPUT(*PRINT)
2. Use CPYSPLF to copy the spooled file to a PDF file in the IFS
CPYSPLF FILE(QPJOBLOG) TOFILE(*TOSTMF) TOSTMF('/tmp/joblog.pdf') WSCST(*PDF)
You can also use
SPLTOOL to do this, but since IBM added this basic PDF generation (years after SPLTOOL mind you... 😉) most that are up on OS versions should have this option.
3. Find the file in the IFS and send it via email as an attachment.
Another option is to download this free command,
SNDLOG2BVS, and have most of this done automatically. See
this article for more information on this command.
I hope this helps us help you provide information better support!
Last edited 11/22/2024 at 11:41:27