October 2023 Intuit released their "newly designed invoices" to everyone and I'm sure it will be a big hit! Not.
So far, here are the issues I have run into:
I will add more as I find them, and I'm sure I will.
Now, it's fairly obvious with this "major update" Intuit is trying to get you to use their billing/invoicing system so they can generate more income charging fees for processing payments (Credit Card, PayPal, Venmo, etc). And of course those of us that reluctantly moved from QuickBooks Desktop to QBO are still dreading it, even if there are (well, were) a couple nice things about it.
Wake up, Intuit. It's almost like you take zero input from customers who actually use your product and are working to make it so "foolproof" it's unusable in some situations.
I have just talked with Quickbooks Online customer service about a problem that I have. I can not save invoices or estimates with their 2023 update. They have no solution. I am using a mac with safari also tried saving on an iPad no luck.
Have you had any one else with this problem?
I haven't had that problem, but after being on the "new" invoices for a while suddenly I'm swiched back to the old invoices. There's a link to switch to new, but when I click it, I am automatically put back into the old style invoices.
I'm not complaining. The old was better.
I posted on their forum and they said "try incognito mode". I think they pulled the plug on new invoices, at least for some customers. :)
Well, after a good run Intuit decided to put the "New Invoices" back into play.
Just when everything was getting normal again.
I don't know who you have "coding" there but give me a break. At least you can add a subtotal now, but you can't insert a blank line like you could before! You have to click on "Add a product or service" and then drag that blank line up to where you want it.
Do you NOT want us to use your software or something?
We're introducing an updated estimate and invoice design for QuickBooks Online aimed at assisting you in securing jobs, maintaining workflow momentum, and receiving payments promptly. Once the update takes place, you'll seamlessly transition to the new layout without any extra steps needed. Steps to know how to login to QuickBooks Online.
Sorry, but that doesn't help 99% of your customers, especially when you take away the standard functionality required by accounting software.
Translated, this just means "we want you to use our Credit Card service so we can get more $$ from you."